During a 30 days trial or as a licensed user all support is free.
There are a number of ways to contact us:
- Telephone from the US: 315 - 849 25 60
- Telephone from Europe: +31 186 66 91 94
- Email :
To prepare for a remote session, run https://ulm.aeroadmin.com/AeroAdmin.exe
You will see a 9 digit session ID. Send that to us from the CHAT button or by email so we can connect to your computer directly.